Shipping policy
Shipping Policy
Last Updated: July 3, 2026
At CartClove, we are committed to delivering your order safely and as quickly as possible. Please read our shipping policy carefully before placing an order.
Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business  day.
- During peak seasons or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
- India: 5–10 business days
- International: 7–20 business days (depending on the destination)
Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on your delivery location.
- We may offer Free Shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link. Tracking information may take up to 48 hours to become active.
Multiple Shipments
As we work with multiple suppliers, your order may arrive in separate packages. If you receive only part of your order, please don't worry—the remaining items are on their way.
Delivery Delays
While we strive to deliver all orders within the estimated timeframe, occasional delays may occur due to:
- High order volumes
- Customs inspections
- Natural disasters
- Public holidays
- Courier service disruptions
We appreciate your patience and understanding in such situations.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Customs & Import Duties
For international orders, customs duties, taxes, and import fees (if applicable) are the responsibility of the customer. These charges are determined by your country's customs authorities.
Order Changes & Cancellations
Orders can only be modified or canceled within 12 hours of being placed. Once processing has begun, changes or cancellations may not be possible.
Contact Us
If you have any questions regarding shipping, please contact our customer support team.
Email: cartclove@gmail.com
We are always happy to assist you and ensure a smooth shopping experience.